Cybersource Latin American Processing Service Disruption
Incident
Report for Cybersource
Resolved
The issue has now been fully resolved.
Reported Start Time: 28 April 2025 19:00 GMT
Reported End Time: 29 April 2025 03:41 GMT
Impact: Customers are now able to use services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20630570
Reported Start Time: 28 April 2025 19:00 GMT
Reported End Time: 29 April 2025 03:41 GMT
Impact: Customers are now able to use services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20630570
Monitoring
Cybersource was aware of an issue affecting Cybersource Latin American Processing transaction processing.
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: Users may have experienced payment processing error messages. The issue has been mitigated and customers are now able to use Cybersource Latin American Processing services as expected.
Reported Start Time: 28 April 2025 19:00 GMT
Reported End Time: 29 April 2025 03:41 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20630570
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
Impact: Users may have experienced payment processing error messages. The issue has been mitigated and customers are now able to use Cybersource Latin American Processing services as expected.
Reported Start Time: 28 April 2025 19:00 GMT
Reported End Time: 29 April 2025 03:41 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20630570
This incident affected: Payment Gateway Processing (Cybersource Latin American Processing, Visa Platform Connect (VPC) Gateways).