Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 08, 2024 - 21:33 UTC
Nov 08, 2024 - 21:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 05, 2024 - 04:00 UTC
Nov 05, 2024 - 04:00 UTC
Scheduled - Dear Valued Customer,
What is happening:
Cloudflare has decided to replace their soon-to-expire DigiCert SSL/TLS certificates with SSL.COM certificates on December 31, 2024.
You are receiving this notification because you are using one of Cybersource's browser-based connections on one or more of the following endpoints:
• flex.in.cybersource.com
• secureacceptance.in.cybersource.com
When Cybersource will activate the SSL.COM Certificates:
Cybersource plans to activate the new SSL.COM certificates on its browser-based connection endpoints on the following dates:
• CAS/Test Environment: November 5th, 2024, 4:00 GMT [Completed]
• Production Environment: December 9th, 2024, 4:00 GMT
Action Required:
• If you access these specific endpoints via web browsers, no action is required. The new SSL/TLS certificates for Cloudflare is already present in all major browsers.
• If you access these endpoints via server-to-server communication, you must import/install Cloudflare SSL certificates available as an attachment to the below knowledgebase article before the above change dates.
https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=000003202
• If your company uses third-party software that submits transactions for processing, consult with your software provider to make all necessary changes.
Please contact your Customer Support representatives for any questions you may have about this change.
Thank You,
Cybersource Customer Support
Nov 5, 2024 04:00 - Dec 10, 2024 06:00 UTC
What is happening:
Cloudflare has decided to replace their soon-to-expire DigiCert SSL/TLS certificates with SSL.COM certificates on December 31, 2024.
You are receiving this notification because you are using one of Cybersource's browser-based connections on one or more of the following endpoints:
• flex.in.cybersource.com
• secureacceptance.in.cybersource.com
When Cybersource will activate the SSL.COM Certificates:
Cybersource plans to activate the new SSL.COM certificates on its browser-based connection endpoints on the following dates:
• CAS/Test Environment: November 5th, 2024, 4:00 GMT [Completed]
• Production Environment: December 9th, 2024, 4:00 GMT
Action Required:
• If you access these specific endpoints via web browsers, no action is required. The new SSL/TLS certificates for Cloudflare is already present in all major browsers.
• If you access these endpoints via server-to-server communication, you must import/install Cloudflare SSL certificates available as an attachment to the below knowledgebase article before the above change dates.
https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=000003202
• If your company uses third-party software that submits transactions for processing, consult with your software provider to make all necessary changes.
Please contact your Customer Support representatives for any questions you may have about this change.
Thank You,
Cybersource Customer Support
Nov 5, 2024 04:00 - Dec 10, 2024 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 05, 2024 - 04:00 UTC
Nov 05, 2024 - 04:00 UTC
Scheduled - Dear Valued Customer,
What is happening:
Cloudflare has decided to replace their soon-to-expire DigiCert SSL/TLS certificates with SSL.COM certificates on December 31, 2024.
You are receiving this notification because you are using one of Cybersource's browser-based connections on one or more of the following endpoints:
• flex.cybersource.com
• secureacceptance.cybersource.com
When Cybersource will activate the SSL.COM Certificates:
Cybersource plans to activate the new SSL.COM certificates on its browser-based connection endpoints on the following dates:
• CAS/Test Environment: November 5th, 2024, 4:00 GMT [Completed]
• Production Environment: December 10, 2024, 4:00 GMT
Action Required:
• If you access these specific endpoints via web browsers, no action is required. The new SSL/TLS certificates for Cloudflare is already present in all major browsers.
• If you access these endpoints via server-to-server communication, you must import/install Cloudflare SSL certificates available as an attachment to the below knowledgebase article before the above change dates.
https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=000003202
• If your company uses third-party software that submits transactions for processing, consult with your software provider to make all necessary changes.
Please contact your Customer Support representatives for any questions you may have about this change.
Thank You,
Cybersource Customer Support
Nov 5, 2024 04:00 - Dec 11, 2024 06:00 UTC
What is happening:
Cloudflare has decided to replace their soon-to-expire DigiCert SSL/TLS certificates with SSL.COM certificates on December 31, 2024.
You are receiving this notification because you are using one of Cybersource's browser-based connections on one or more of the following endpoints:
• flex.cybersource.com
• secureacceptance.cybersource.com
When Cybersource will activate the SSL.COM Certificates:
Cybersource plans to activate the new SSL.COM certificates on its browser-based connection endpoints on the following dates:
• CAS/Test Environment: November 5th, 2024, 4:00 GMT [Completed]
• Production Environment: December 10, 2024, 4:00 GMT
Action Required:
• If you access these specific endpoints via web browsers, no action is required. The new SSL/TLS certificates for Cloudflare is already present in all major browsers.
• If you access these endpoints via server-to-server communication, you must import/install Cloudflare SSL certificates available as an attachment to the below knowledgebase article before the above change dates.
https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=000003202
• If your company uses third-party software that submits transactions for processing, consult with your software provider to make all necessary changes.
Please contact your Customer Support representatives for any questions you may have about this change.
Thank You,
Cybersource Customer Support
Nov 5, 2024 04:00 - Dec 11, 2024 06:00 UTC
About This Site
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For more information on our Status Page and how to use it, see our support article: Status Page
API Connection/Endpoints
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Operational
Flex
Operational
Rest API
Operational
SCMP
Operational
Secure Acceptance
Operational
Simple Order API
Operational
SOAP Toolkit
Operational
Webhooks
Operational
Corporate and Support Web Sites
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Operational
Corporate Site
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Operational
Developer Center
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Operational
Status Page
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Operational
Support Center
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Operational
Payment Gateway Processing
Operational
Ahli United Bank in Bahrain
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Operational
AIB Merchant Services (AIBMS)
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Operational
American Express Direct
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Operational
Bambora (Payworks)
?
Operational
Bank of America Merchant Services on OmniPay Direct
?
Operational
Barclaycard HISO (Payworks)
?
Operational
Barclays Merchant Services
?
Operational
Barclays Merchant Services (HISO)
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Operational
Cardnet International on OmniPay Direct
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Operational
Chase Paymentech Solutions
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Operational
China UnionPay
?
Operational
Cielo
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Operational
Citibank India
?
Operational
Comercio Latino
?
Operational
Concardis (Payworks)
?
Operational
Credit Mutuel-CIC
?
Operational
Cybersource Latin American Processing
?
Operational
eCheck/ACH
?
Operational
Elavon
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Operational
Elavon Americas
?
Operational
Elavon (Payworks)
?
Operational
FDC Compass
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Operational
FDC Germany
?
Operational
FDC Nashville Global
?
Operational
FDI Australia
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Operational
FDMS Nashville
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Operational
FDMS South
?
Operational
Fexco DCC (Payworks)
?
Operational
First Data Merchant Solutions(Europe) on OmniPay Direct
?
Operational
French Gateways
?
Operational
Getneton Software Express
?
Operational
Global Payments Greenhouse South Authorization Platform
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Operational
Global Payments International Acquiring on OmniPay Direct
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Operational
Global Payments North America (GPN)
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Operational
Global Payments Omnipay (Payworks)
?
Operational
Global Payments UCP (Payworks)
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Operational
HBoS
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Operational
RuPay
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Operational
HSBC
?
Operational
Ingenico ePayments
?
Operational
JCN Gateway
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Operational
Lloyds-OmniPay
?
Operational
LloydsTSB Cardnet
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Operational
Lynk
?
Operational
Moneris
?
Operational
PayEase China
?
Operational
Prosa
?
Operational
RBS WorldPay Atlanta
?
Operational
Rede
?
Operational
Saudi Payments
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Operational
Six
?
Operational
Software Express (Getnet)
?
Operational
Streamline
?
Operational
TeleCheck
?
Operational
TSYS Acquiring Solutions
?
Operational
UATP
?
Operational
Vero
?
Operational
Visa Platform Connect (VPC) Gateways
?
Operational
Worldpay VAP
?
Operational
Payment Services
Operational
Account Updater
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Operational
Alternative Payments
?
Operational
Acceptance Devices
Operational
Customer Invoicing
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Operational
Digital Payments
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Operational
Dynamic Currency Conversion
Operational
Payment Services
Operational
Payouts
Operational
Recurring Billing
?
Operational
Secure Storage
Operational
Tax
?
Operational
Tokenization (TMS)
Operational
Unified Checkout
Operational
Wells Fargo Service Fee
Operational
Portals
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Operational
Access/Login - Business Center
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Operational
Analytics - Business Center
Operational
Batch/File Upload - Business Center
Operational
Case Management Search - Business Center
Operational
Portfolio Management - Business Center
Operational
Reports - Business Center
Operational
Transaction Search - Business Center
Operational
Virtual Terminal - Business Center
Operational
Acceptance Devices - Business Center
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Operational
Risk
Operational
Account Take Over Protection
Operational
Bin Lookup
Operational
Decision Manager (DM)
Operational
Fraud Management Essentials
Operational
List Manager
Operational
Partner Risk Controls
Operational
Payer Authentication Processing
Operational
Third Party Applications
?
Operational
Sandbox/Testing Environment
?
Operational
API Connection/Endpoints
?
Operational
Payment Gateway Processing
Operational
Payment Services
Operational
Portals
?
Operational
Settlement/Batching
Operational
Acceptance Devices
Operational
Settlement/Batching
?
Operational
Ahli United Bank in Bahrain
?
Operational
AIB Merchant Services (AIBMS)
?
Operational
American Express Direct
?
Operational
Bank of America Merchant Services on OmniPay Direct
?
Operational
Barclaycard HISO (Payworks)
?
Operational
Barclays Merchant Services
?
Operational
Cardnet International on OmniPay Direct
?
Operational
Chase Paymentech Solutions
?
Operational
China UnionPay
?
Operational
Cielo
?
Operational
Comercio Latino
?
Operational
Citibank India
?
Operational
Credit Mutuel-CIC
?
Operational
Cybersource Latin American Processing
?
Operational
eCheck/ACH
?
Operational
Elavon
?
Operational
Elavon Americas
?
Operational
Elavon (Payworks)
?
Operational
FDC Compass
?
Operational
FDC Germany
?
Operational
FDC Nashville Global
?
Operational
FDI Australia
?
Operational
FDMS Nashville
?
Operational
FDMS South
?
Operational
First Data Merchant Solutions(Europe) on OmniPay Direct
?
Operational
French Gateways
?
Operational
Getneton Software Express
?
Operational
Global Payments Greenhouse South Authorization Platform
?
Operational
Global Payments International Acquiring on OmniPay Direct
?
Operational
Global Payments North America (GPN)
?
Operational
Global Payments Omnipay (Payworks)
?
Operational
HBoS
?
Operational
RuPay
?
Operational
HSBC
?
Operational
Ingenico ePayments
?
Operational
JCN Gateway
?
Operational
Lloyds-OmniPay
?
Operational
LloydsTSB Cardnet
?
Operational
Lynk
?
Operational
Moneris
?
Operational
PayEase China
?
Operational
Prosa
?
Operational
RBS WorldPay Atlanta
?
Operational
Rede
?
Operational
Saudi Payments
?
Operational
Six
?
Operational
Software Express (Getnet)
?
Operational
Streamline
?
Operational
TeleCheck
?
Operational
TSYS Acquiring Solutions
?
Operational
UATP
?
Operational
Vero
?
Operational
Visa Platform Connect (VPC) Gateways
?
Operational
Worldpay VAP
?
Operational
Barclays Merchant Services (HISO)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance