Planned Maintenance Notification - Support Center Limited Availability - March 18, 2024
Scheduled Maintenance Report for Cybersource
The scheduled maintenance has been completed.
Posted Mar 20, 2024 - 13:05 UTC
Cybersource will be performing scheduled maintenance on our Support Center at This is part of our continuous effort to provide you with the best possible service.

The maintenance is scheduled for Monday, March 18th, between 2:00pm - 7:00pm PDT. During this time, there will be no impact to transaction processing. However, support via chat and support case may be unavailable as we work on enhancing performance and reliability.

We understand that you may need assistance during this period. Please don't hesitate to contact us at 1-800-709-7779 (or your local Cybersource Support number, outside of the United States) if you are unable to submit a ticket in the Support Center. Our dedicated support team will be ready to help you with any issues or inquiries you may have.

We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.
Posted Mar 14, 2024 - 19:16 UTC
This scheduled maintenance affected: Corporate and Support Web Sites (Support Center).