Streamline Intermittent Service Disruption
Incident
Report for Cybersource
Resolved
The issue affecting Streamline transaction processing has been resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Impact: Users are now able to use Streamline transaction processing as normal.
Reported Start Time: 00:00 GMT on 15 September 2024
Reported End Time: 20:20 GMT on 31 October 2024
Next Update: No further updates
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC19075637
Impact: Users are now able to use Streamline transaction processing as normal.
Reported Start Time: 00:00 GMT on 15 September 2024
Reported End Time: 20:20 GMT on 31 October 2024
Next Update: No further updates
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC19075637
Identified
Cybersource is aware of an issue that is currently affecting Streamline transaction processing.
We are working with an acquirer to mitigate the impact fully.
Impact: Users may experience intermittent payment processing error messages.
Reported Start Time: 00:00 GMT on 15 September 2024
Next Update: When status change or new information is available
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC19075637
We are working with an acquirer to mitigate the impact fully.
Impact: Users may experience intermittent payment processing error messages.
Reported Start Time: 00:00 GMT on 15 September 2024
Next Update: When status change or new information is available
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC19075637
This incident affected: Payment Gateway Processing (Streamline).