Worldpay VAP Late Settlement Batch Submission

Incident Report for Cybersource

Resolved

The issue affecting the has now been resolved and this is the final update.

Start: 17th September 2022
End: 17th September 2022

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #:000395732

Posted Oct 04, 2022 - 14:55 UTC

Update

We are continuing to investigate this issue.

Posted Sep 28, 2022 - 07:57 UTC

Investigating

The planned Status Page updates have been completed.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Posted Sep 28, 2022 - 07:54 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 28, 2022 - 07:51 UTC

Monitoring

Cybersource has successfully transmitted your settlement batch for 17th September 2022 to Worldpay VAP

Due to system issues, transmission of the batch was outside Worldpay VAP's window for daily submissions. This will delay funding of transactions in this batch by one business day. We apologize in advance for any inconvenience this may have caused.

Impact: Affected Merchant will have a 1 Day Delay in Funding

Start/End: 17th September 2022

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000395732

Posted Sep 21, 2022 - 16:51 UTC

This incident affected: Corporate and Support Web Sites (Status Page) and Settlement/Batching (Worldpay VAP).