Database upgrade on Acceptance Devices
Scheduled Maintenance
Report for Cybersource
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Customer
What is happening:
On Wednesday 4th of September 2024, we will be implementing planned maintenance to the Credentials services database at 01:00 AM GMT. This change will increase the security and performance of our solution.
Customers may experience degraded performance for transaction processing for 2 to 3 minutes.
Please recommend to your clients to retry transactions in case they have any issues.
Start Time: 4th September 2024 01:00 GMT
End Time: 4th September 2024 02:00 GMT
Do not hesitate to contact Cybersource Acceptance Devices support team if you have any questions or concerns
What is happening:
On Wednesday 4th of September 2024, we will be implementing planned maintenance to the Credentials services database at 01:00 AM GMT. This change will increase the security and performance of our solution.
Customers may experience degraded performance for transaction processing for 2 to 3 minutes.
Please recommend to your clients to retry transactions in case they have any issues.
Start Time: 4th September 2024 01:00 GMT
End Time: 4th September 2024 02:00 GMT
Do not hesitate to contact Cybersource Acceptance Devices support team if you have any questions or concerns
This scheduled maintenance affected: Payment Services (Acceptance Devices) and Payment Gateway Processing (Bambora (Payworks), Barclaycard HISO (Payworks), Concardis (Payworks), Elavon (Payworks), Fexco DCC (Payworks), Global Payments Omnipay (Payworks), Global Payments UCP (Payworks)).