REST API Service Disruption

Incident Report for Cybersource

Investigating

Cybersource is aware of an issue that is currently affecting the functionality of REST API.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may be experiencing issues with REST API. Some REST API Payment responses may return errors.

Reported Start Time: 01:05 GMT on 24 March 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC24875388
Posted Apr 02, 2026 - 18:11 UTC
This incident affects: API Connection/Endpoints (Rest API).