Authorization 150 Errors on some EU Gateways
Incident Report for Cybersource
Resolved
The issue affecting the Authorization 150 Errors on some EU Gateways has now been resolved and this is the final update.

Start: 15/09/2022, 10:55 GMT
End: 15/09/2022, 15:28 GMT

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000386012
Posted Sep 15, 2022 - 16:10 UTC
Investigating
Cybersource is aware of an issue that is currently affecting the authorization calls on four European processors.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users will see ESYSTEM 150 Errors.

Start: 10.55AM GMT September 15th 2022.

Next Update: The next update will be sent as soon as further information becomes available or system changes occur.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000386012
Posted Sep 15, 2022 - 11:48 UTC
This incident affected: Payment Gateway Processing (AIB Merchant Services (AIBMS), HBoS, Lloyds-OmniPay, LloydsTSB Cardnet).