REST API return error code 401 Issue
Incident
Report for Cybersource
Resolved
The issue affecting the REST API has now been resolved and this is the final update.
Start: 2022-09-22 03:47 GMT
End: 2022-09-22 04:53 GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000397104
Start: 2022-09-22 03:47 GMT
End: 2022-09-22 04:53 GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000397104
Monitoring
We have implemented a change and are monitoring to make sure the issue is resolved.
Impact: Users will see http error code 401.
Start: 2022-09-22 03:47 GMT
End: 2022-09-22 04:53 GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000397104
Impact: Users will see http error code 401.
Start: 2022-09-22 03:47 GMT
End: 2022-09-22 04:53 GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000397104
Investigating
Cybersource is aware of an issue that is currently affecting the REST API.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users will see http error code 401.
Start: 2022-09-22 03:49 GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000397104
We are investigating the cause and working urgently to resolve the issue.
Impact: Users will see http error code 401.
Start: 2022-09-22 03:49 GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000397104
This incident affected: API Connection/Endpoints (Rest API).