Flex Microform Service Disruption in our Sandbox/Testing Environment
Incident
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Monitoring
The issue affecting Flex Microform in our Sandbox/Testing Environment is mitigated. We are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and users are now able to use the Flex Microform Service as normal.
Reported Start Time: 14 September 2026, 13:58 GMT
Reported Mitigated Time: 14 September 2026, 20:12 GMT
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC27000232
Impact: The issue has been mitigated and users are now able to use the Flex Microform Service as normal.
Reported Start Time: 14 September 2026, 13:58 GMT
Reported Mitigated Time: 14 September 2026, 20:12 GMT
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC27000232
Investigating
Cybersource is aware of an issue that is currently affecting Flex Microform in our Sandbox/Testing Environment.
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants may be unable to test Flex Microform in CAS.
Reported Start Time: 14 September 2026, 13:58 GMT
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBD
We are investigating the cause and working urgently to resolve the issue.
Impact: Merchants may be unable to test Flex Microform in CAS.
Reported Start Time: 14 September 2026, 13:58 GMT
Next Update: As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBD
This incident affects: API Connection/Endpoints (Flex).