Transaction Processing Disruption For CONCARDIS_PAYWORKS

Incident Report for Cybersource

Resolved

An issue affecting the transaction processing for Concardis has now been fully resolved. Cybersoure Card Present (Payworks) is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 11 June 2024 08:49 UTC
Reported End Time: 11 June 2024 09:01 UTC

Impact: Customers are now able to use perform transactions as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersoure Card Present (Payworks) support team if you have any questions or concerns.

Posted Jun 11, 2024 - 10:06 UTC

This incident affected: Payment Gateway Processing (Concardis (Payworks)).