Monitoring
The issue affecting Acceptance Devices service is mitigated. We are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and customers are now able to use Acceptance Devices service as normal.
Reported Start Time: 27 April 2026 23:00 GMT
Reported End Time: 28 April 2026 08:00 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBD
Impact: The issue has been mitigated and customers are now able to use Acceptance Devices service as normal.
Reported Start Time: 27 April 2026 23:00 GMT
Reported End Time: 28 April 2026 08:00 GMT
Next Update: As current status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBD
Investigating
Cybersource is aware of an issue that is currently affecting Acceptance Devices: services.
We are investigating the cause and working urgently to resolve the issue.
Impact: Clients may experience issues whilst trying to use acceptance devices. This may limit the ability to process card present transactions at point of sale.
Reported Start Time: 27 April 2026 23:00 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBD
We are investigating the cause and working urgently to resolve the issue.
Impact: Clients may experience issues whilst trying to use acceptance devices. This may limit the ability to process card present transactions at point of sale.
Reported Start Time: 27 April 2026 23:00 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: TBD
This incident affects: Payment Services (Acceptance Devices).