Test Environment REST API errors
Incident
Report for Cybersource
Resolved
The issue affecting REST API requests in the Test environment has now been resolved and this is the final update.
Start: September 21, 06:13 pm GMT
End: September 21, 08:52 pm GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000396555
Start: September 21, 06:13 pm GMT
End: September 21, 08:52 pm GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000396555
Investigating
Cybersource is aware of an issue that is currently affecting REST API requests in the Test environment.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may see HTTP 401 authentication errors.
Start: September 21, 06:13 pm GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000396555
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may see HTTP 401 authentication errors.
Start: September 21, 06:13 pm GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: 000396555
This incident affected: Sandbox/Testing Environment (API Connection/Endpoints).