Barclays Merchant Services Disruption
Incident
Report for Cybersource
Resolved
The issue affecting Barclays Merchant Services transaction processing has now been fully resolved.
Reported Start Time:02:03 GMT 27 April 2025
Reported End Time:02:44 GMT 27 April 2025
Impact: Customers are now able to use Barclays Merchant services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20614346
Reported Start Time:02:03 GMT 27 April 2025
Reported End Time:02:44 GMT 27 April 2025
Impact: Customers are now able to use Barclays Merchant services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20614346
Investigating
Cybersource is aware of an issue that is currently affecting Barclays Merchant Services transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 02:03 GMT 26 April 2025
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20614346
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 02:03 GMT 26 April 2025
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20614346
This incident affected: Payment Gateway Processing (Barclays Merchant Services).