Omnipay Service Disruption
Incident
Report for Cybersource
Resolved
The issue affecting Omnipay has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time:24 April 2026 10:55 GMT
Reported End Time:24 April 2026 11:36 GMT
Impact: Customers are now able to use Omnipay services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #:INC25215108
Reported Start Time:24 April 2026 10:55 GMT
Reported End Time:24 April 2026 11:36 GMT
Impact: Customers are now able to use Omnipay services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #:INC25215108
Investigating
Cybersource is aware of an issue that is currently affecting Omnipay transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 24 April 2026 10:55 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC25215108
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 24 April 2026 10:55 GMT
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC25215108
This incident affected: Payment Gateway Processing (Cardnet International on OmniPay Direct, First Data Merchant Solutions(Europe) on OmniPay Direct, Lloyds-OmniPay).