TEST Flex Transient Tokens Issue
Incident
Report for Cybersource
Resolved
The issue affecting the Flex Transient Tokens in the Test environment has now been resolved and this is the final update.
Start: 9 September 06:30 am GMT
End: 9 September 08:14 pm GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
CRM Incident 000373804
Start: 9 September 06:30 am GMT
End: 9 September 08:14 pm GMT
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
CRM Incident 000373804
Identified
We have identified an issue that is currently affecting Flex Transient Tokens in the Test environment.
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may see 150 reason code errors for transactions using transient tokens.
Start: 9 September 06:30 am GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
CRM Incident 000373804
We are working urgently to mitigate the issue, and we appreciate your patience.
Impact: Users may see 150 reason code errors for transactions using transient tokens.
Start: 9 September 06:30 am GMT
Next Update: The next update will be sent as soon as further information becomes available or system changes occur.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
CRM Incident 000373804
This incident affected: Sandbox/Testing Environment (API Connection/Endpoints).