Cybersource Security Update – Cloudflare SSL Certificate Replacement
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Dear Valued Customer,
What is happening:
Cloudflare has decided to replace their soon-to-expire DigiCert SSL/TLS certificates with SSL.COM certificates on December 31, 2024.
You are receiving this notification because you are using one of Cybersource's browser-based connections on one or more of the following endpoints:
• flex.cybersource.com
• secureacceptance.cybersource.com
When Cybersource will activate the SSL.COM Certificates:
Cybersource plans to activate the new SSL.COM certificates on its browser-based connection endpoints on the following dates:
• CAS/Test Environment: November 5th, 2024, 4:00 GMT [Completed]
• Production Environment: December 10, 2024, 4:00 GMT
Action Required:
• If you access these specific endpoints via web browsers, no action is required. The new SSL/TLS certificates for Cloudflare is already present in all major browsers.
• If you access these endpoints via server-to-server communication, you must import/install Cloudflare SSL certificates available as an attachment to the below knowledgebase article before the above change dates.
https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=000003202
• If your company uses third-party software that submits transactions for processing, consult with your software provider to make all necessary changes.
Please contact your Customer Support representatives for any questions you may have about this change.
Thank You,
Cybersource Customer Support
What is happening:
Cloudflare has decided to replace their soon-to-expire DigiCert SSL/TLS certificates with SSL.COM certificates on December 31, 2024.
You are receiving this notification because you are using one of Cybersource's browser-based connections on one or more of the following endpoints:
• flex.cybersource.com
• secureacceptance.cybersource.com
When Cybersource will activate the SSL.COM Certificates:
Cybersource plans to activate the new SSL.COM certificates on its browser-based connection endpoints on the following dates:
• CAS/Test Environment: November 5th, 2024, 4:00 GMT [Completed]
• Production Environment: December 10, 2024, 4:00 GMT
Action Required:
• If you access these specific endpoints via web browsers, no action is required. The new SSL/TLS certificates for Cloudflare is already present in all major browsers.
• If you access these endpoints via server-to-server communication, you must import/install Cloudflare SSL certificates available as an attachment to the below knowledgebase article before the above change dates.
https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=000003202
• If your company uses third-party software that submits transactions for processing, consult with your software provider to make all necessary changes.
Please contact your Customer Support representatives for any questions you may have about this change.
Thank You,
Cybersource Customer Support
This scheduled maintenance affects: API Connection/Endpoints (Flex, Secure Acceptance).